Last Updated: July 14, 2026
At HomigoMart, operated by Expert Sells Enterprises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and handle your information when you visit our website, create an account, place an order, contact us, or use our services.
By accessing or using HomigoMart, you acknowledge the practices described in this Privacy Policy. Please read this policy carefully to understand how your information may be handled.
1. Information We Collect
We may collect personal information that you voluntarily provide when you use our website, place an order, create an account, or contact our customer support team.
This information may include:
<ul> <li>Full name</li> <li>Email address</li> <li>Mobile or telephone number</li> <li>Billing address</li> <li>Shipping and delivery address</li> <li>Order and purchase information</li> <li>Account information</li> <li>Customer support communications</li> <li>Payment transaction details provided through our payment service providers</li> <li>Any other information you choose to provide to us</li> </ul>
We may also automatically collect certain technical and usage information when you visit our website.
This may include:
<ul> <li>IP address</li> <li>Browser type</li> <li>Device type</li> <li>Operating system</li> <li>Pages visited</li> <li>Website interaction and browsing information</li> <li>Referral source</li> <li>Cookies and similar technology data</li> </ul>
2. How We Use Your Information
We may use your personal information for legitimate business and service-related purposes, including:
<ul> <li>Processing and fulfilling your orders</li> <li>Arranging shipping and product delivery</li> <li>Providing order confirmations and delivery updates</li> <li>Processing eligible returns and refunds</li> <li>Responding to customer questions and support requests</li> <li>Managing customer accounts</li> <li>Improving our website, products, and services</li> <li>Preventing fraud, misuse, and suspicious transactions</li> <li>Maintaining website security</li> <li>Complying with applicable legal and regulatory requirements</li> <li>Sending promotional communications where permitted and based on applicable consent requirements</li> </ul>
We aim to collect and use personal information only for clear and appropriate purposes connected with our services and business operations.
3. Order and Payment Information
When you place an order on HomigoMart, certain information is required to process your purchase and complete the transaction.
Payments may be processed through third-party payment gateways or payment service providers. Depending on the payment method selected, your payment information may be handled directly by the relevant payment provider.
HomigoMart and Expert Sells Enterprises do not intentionally store complete credit card, debit card, CVV, UPI PIN, or online banking passwords on our website.
We encourage customers to review the privacy and security practices of the payment service provider used during checkout.
4. Cookies and Similar Technologies
HomigoMart may use cookies and similar technologies to improve website functionality and understand how visitors interact with our online store.
Cookies may be used to:
<ul> <li>Remember shopping cart items</li> <li>Maintain website sessions</li> <li>Remember certain customer preferences</li> <li>Improve website performance</li> <li>Understand website traffic and usage patterns</li> <li>Support analytics and marketing activities where applicable</li> </ul>
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.
5. How We Share Information
We do not sell your personal information to third parties.
We may share limited personal information with trusted service providers when necessary to operate our business and provide our services.
These service providers may include:
<ul> <li>Payment processing providers</li> <li>Courier and logistics companies</li> <li>Shipping and fulfillment partners</li> <li>Website hosting and technology providers</li> <li>Analytics service providers</li> <li>Customer support service providers</li> <li>Professional advisers and service providers</li> </ul>
Information is shared only as reasonably necessary for the relevant service or business purpose.
We may also disclose information where required by applicable law, legal process, court order, or a valid request from a competent government or regulatory authority.
6. Shipping and Delivery Partners
To deliver your order, we may share necessary information with courier, shipping, and logistics partners.
This information may include your:
<ul> <li>Name</li> <li>Mobile number</li> <li>Delivery address</li> <li>Order and shipment information</li> </ul>
This information is shared for purposes such as order fulfillment, delivery coordination, shipment tracking, and resolving delivery-related issues.
7. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
We may use security practices such as secure website connections, restricted access to information, trusted technology providers, and appropriate administrative controls.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
<ul> <li>Complete and maintain order records</li> <li>Provide customer support</li> <li>Process returns and refunds</li> <li>Resolve disputes</li> <li>Prevent fraud and misuse</li> <li>Maintain accounting and business records</li> <li>Comply with applicable legal, tax, and regulatory obligations</li> </ul>
When personal information is no longer required for an applicable purpose or legal obligation, we may securely delete, anonymize, or otherwise handle the information in accordance with applicable requirements.
9. Your Privacy Choices and Rights
Subject to applicable law, you may have rights and choices regarding your personal information.
These may include the ability to:
<ul> <li>Request information about the personal data we process</li> <li>Request correction of inaccurate or incomplete personal information</li> <li>Request deletion or erasure of eligible personal information</li> <li>Withdraw consent where processing is based on your consent</li> <li>Raise a concern or grievance regarding the handling of your personal information</li> </ul>
Certain requests may be subject to legal, regulatory, accounting, fraud prevention, or other permitted retention requirements.
To submit a privacy-related request, please contact us using the details provided on our Contact Us page.
10. Marketing Communications
Where applicable, we may send you information about products, promotions, offers, or updates.
You may choose to stop receiving promotional communications by using the unsubscribe option provided in the relevant communication or by contacting us.
Please note that you may continue to receive essential transactional communications related to your orders, payments, deliveries, returns, refunds, or customer support requests.
11. Children's Privacy
HomigoMart is intended for general online shopping and is not specifically directed at children.
Individuals who are not legally eligible to make purchases independently should use the website with the involvement and supervision of a parent or legal guardian.
Where applicable law requires parental or guardian consent for processing a child's personal information, we will seek to handle such information in accordance with applicable legal requirements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
HomigoMart and Expert Sells Enterprises do not control the privacy practices, security, or content of independent third-party websites.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
13. Business Changes
If Expert Sells Enterprises undergoes a merger, acquisition, restructuring, sale of business assets, or similar business transaction, relevant information may be transferred as part of the transaction, subject to applicable law.
Where required, appropriate steps will be taken regarding the handling and protection of personal information.
14. Legal Compliance
We may process and handle personal information in accordance with applicable laws and regulations in India.
Where applicable, our privacy practices may be updated to reflect requirements under India's data protection and information technology framework and other relevant legal obligations.
15. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updated Privacy Policy will be published on this page with a revised "Last Updated" date.
We encourage customers to review this page periodically to stay informed about how we handle personal information.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information available on our Contact Us page.
Business Name: Expert Sells Enterprises
Store Name: HomigoMart
Website: homigomart.in
Email: [Enter Your Customer Support or Privacy Email]
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable requirements.
Thank you for trusting HomigoMart. We value your privacy and are committed to handling your personal information responsibly.